Responsible Gambling

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Gambling should stay entertainment

Casino games are a form of entertainment, not a way to make money. Only play with money you can afford to lose, set yourself a budget before you start and never try to chase losses.

Tools at RioAce

ToolWhat it does
Deposit limitCaps the amount you can deposit per day, week or month.
Loss limitStops play once a set loss amount is reached.
Session reminderShows how long you have been playing.
Cooling-off periodBlocks your account for a short break from 24 hours to several weeks.
Self-exclusionCloses your account for at least six months or permanently.

You can activate these tools in your account settings or ask live chat support to set them up for you.

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Warning signs

  • You spend more time or money on gambling than you planned.
  • You borrow money or sell things to be able to gamble.
  • You try to win back losses with higher bets.
  • Gambling affects your work, studies or relationships.
  • You feel restless or irritable when you try to cut down.

Where to get help in Ireland

If you recognise any of these signs, talk to someone. Free and confidential help is available from Problem Gambling Ireland: www.problemgambling.ie. International support is also offered by Gambling Therapy (gamblingtherapy.org) and Gamblers Anonymous.

Protection of minors

Gambling is strictly prohibited for anyone under 18. Protect your devices with parental control software such as Net Nanny or the built-in family settings of your operating system, and never share your login details.

Read more about limits and account settings in our login guide.

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